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Service optimization / Repairs and Overhaul / Service activities support
Employ AR in empowering service and overhaul operations
Service optimization / Repairs and Overhaul / Service activities support
Foster your technicians working on-site and in the field with practical AR support.
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Major significance
Service and overhaul services are vital to operational continuity in all industry branches. With the growing pace of top-notch technology implementation, the importance of expertise in repair and overhaul increases.
The first line
Service technicians and engineers are the backbones of countless manufacturing plants, acting as first responders and preventing downtimes.
At one with technology
The better training the service and overhaul workforce receives, the better is the condition of operated machinery and equipment, to the benefit of the company.
Service, repair, and overhaul challenges
With the increasingly advancing technology, industrial needs for service and overhaul activities grow. The sector of repair and service operations comes up against specific concerns and barriers.
Convenience and safety
Service and repair personnel works under pressure in various conditions. Carrying paper manuals and the need to flip through instructions wastes precious time during operations.
Compliance
Technicians and engineers must remain up-to-date with the latest guidelines and requirements regarding the serviced equipment and machinery.
Knowledge outflow
Due to the generational change, many experienced workers leave together with their know-how. In effect, new hires have to be trained, which is usually costly and time-consuming.
Distance
Service technicians oftentimes work at distant locations, yet they still have to cooperate in real-time with other experts seated elsewhere.
What troubles your company?
We will be happy to discuss your needs and possible solutions.
The solution
Handling service and overhaul challenges made easier by the tailored AR platform:
An array of useful features for service and overhaul staff
Service checklists
Nsflow fosters creation of digital instructions and guides technicians through every step of the procedure. The files are standardized and available 24/7, improving the accuracy of service activities.
Integration with SCADA and IIOT systems
Integrating internally-used systems is crucial for maximum performance and accuracy when carrying out virtual inspections and performing service activities.
Convenient reporting
The platform can automatically generate reports on every action taken, creating an archive for future personnel working on similar cases. It also provides an analysis of equipment performance.
Various media formats
The instructions and tutorials include images, videos, text, and 3D models, providing technicians with direct access to required content during repairs and overhauls.
Benefits of AR for service and overhaul specialists
Knowledge retention and sharing
The Nsflow platform enables to aggregate expert know-how for further use. Training new hires is made easier, expertise remains within structures, and the risk of losing the tribal knowledge is mitigated.
Convenience
With the use of AR, technicians can efficiently work hands-free and focus on the serviced equipment. Wearable devices allow full voice and gesture operations with no need of carrying around paper instructions.
Fewer errors
Using AR contributes to fewer downtimes and malfunctions. Real-time contact with remote experts and easy-to-follow instructions reduce the number of human errors.
Operational efficiency
AR drives savings thanks to a reduced necessity of halting machine operations, expert and trainers' decreased workload, better knowledge management, and lower travel costs.
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*AR devices included, no risk and cost involved
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